ECS: JHST ONLINE CONSULT FORM
Completing this form is the first step to requesting a JHST - JAP. Hair Straightening appointment at ECS and should take less than 7 minutes to complete.

This online consultation form helps to give us an idea about your specific hair goals and get you scheduled for the appropriate service(s).

For Textured Hair Types: Wavy-Kinky-Curly-Coily

For FIRST VISIT and EXISTING CLIENTS we HAVE NOT SEEN within 4+ MONTHS

If you are NEW or It has been 120 days or more since your last visit, you'll need to COMPLETE THIS FORM.

- Your request will be review within 24- 72 Business hours and we will send you a Text message and/or email upon completion of this form

  • PERSONAL INFORMATION

    We are excited to have the pleasure of serving you and we appreciate you taking the time to answer our Consultation questions before your JHST service with us.
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  • CLIENTS UNDER THE AGE OF 17 MUST COMPLETE THIS FORM AND ALSO COMPLETE OUR ONLINE PARENT CONSENT FORM.

    BOTH FORMS MUST BE SUBMITTED PRIOR TO AN APPOINTMENT
  • If referred by a friend/client of ECS, please specify first and last name so we can thank and reward them for their referral.

  • CLIENT STATUS

  • Type N/A if this does not apply to you
  • Type N/A if this does not apply to you

  • REQUESTED SERVICE

  • NOTE: If your JHST service was more than 1 year ago, please select Whole Head

  • HAIR TEXTURE - TYPES - DIFFERENCES

  • This will assist us in assessing your hair type.

  • CURRENT HAIR LENGTH

  • HOW LONG DOES YOUR HAIR NEEDS TO BE TO GET A JHST?
    Your hair must be at least 4 inches long to receive this service

    HOW TO MEASURE YOUR HAIRS' LENGTH
    To accurately measure your hairs’ length, use FLEXIBLE MEASURING TAPE.

    Place the measuring tape at back of your head below the cranial bone. Secure the measuring tape with a bobby pin or clip. Stretch your hair alongside the length of the tape in order to find your hairs’ length inches or centimeters.

    Please select the correct length as pricing will be adjusted based on actual Measurements at the time of service.

  • HAIR DENSITY

  • FOLLOW THE INSTRUCTIONS BELOW FOR AN ACCURATE READING
    - Place your hair into a ponytail.
    - Wrap a flexible tape measure around your ponytail (this reveals the circumference of your ponytail.

    HD - High Density Hair requires more time and product usage.

    This helps us top project an ESTIMATED PRICE and allocate and anticipate the AMOUNT OF TIME your JHST service may REQUIRE.

  • CURRENT HAIR CONDITION

  • Type N/A if this does not apply to you
  • Regular hair trims prevent damage and maintain hair health.

    Type N/A if this does not apply to you
  • Regular hair trims prevent damage and maintain hair health.

    Type N/A if this does not apply to you
  • NOTE: Some products can be incompatible with professional chemicals, so please be as honest and transparent as possible.
  • NOTE: Some products can be incompatible with professional chemicals, so please be as honest and transparent as possible.

  • CURRENT SCALP HEALTH

  • Please explain any other scalp conditions here

  • HEALTH HISTORY

  • CHEMICAL HISTORY

  • Straightening Slightly Highlighted/Balayage Hair

    We are pleased to announce that we can permanently straighten slightly highlighted or balayage hair using a gentler formula. Please take note of the following important details:

    Mandatory Add-On Service:

    A Hair Rebuilding Treatment is required for all clients with slightly highlighted or balayage hair.

    Benefits of the Hair Rebuilding Treatment:
    - Strengthens hair.
    - Replaces missing nutrients.
    -Protects compromised areas during the straightening process.

    Session Requirements:

    Clients may require 3-5 Hair Rebuilding sessions before the JHST service can be performed successfully.
  • EXAMPLE: VIRGIN COLOR, HIGHLIGHTED, COLOR REMOVER, COLORED IN THE SALON, COLORED AT HOME, COLORED AND HIGHLIGHTED, BLEACH/LIGHTENER, HAIR LIGHTENING SUN SPRAYS, PERMANENT WAVE, SOFT CURL PERM (WAVE NOUVEAU), RELAXER, TEXTURIZER, KERATIN TREATMENT, ETC
  • HIGHLIGHTS EX. Highlights, Babylights, Money Piece, Ombre, etc,
    Type N/A if this does not apply to you

  • PERMANENT HAIR STRAIGHTENING SYSTEMS WE USE

    YUKO | MATRIX OPTISMOOTH | LISCIO

  • JHST VIRGIN (WHOLE HEAD) PRICING

    [$295 - $650+]

    For the First-Time JHST client {Root to Ends}. This technique is used on chemical -free hair. Or, if it has been more than 8 months since your last JHST retouch
    _______________________________

    PRICES LISTED BELOW

    - VISIT OUR ONLINE BOOKING SITE FOR DETAILED PRICE DESCRIPTIONS.
    - HD = High Density Pricing

    ***CHOOSE OPTION #1 OR #2 BELOW****
  • SHORTER HAIR LENGTHS - INCLUDES: 4 OZ of Hair Straightening Solution

    - EXTRA BOWL Straightening Solution is an additional $25 per 2 OZ.
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    MED HAIR LENGTHS - INCLUDES: 6 OZ OF Hair Straightening Solution
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    LONG HAIR LENGTHS - INCLUDES: 8 OZ OF Hair Straightening Solution

    - EXTRA BOWL Straightening Solution is an additional $25 per 2 OZ.

    UPFRONT PRICING – Pricing on services rendered can and will be adjusted based on appropriate length, density (thickness), product usage and texture at the time of service.

    Prices vary based on Texture, Density and Length, and extra bowl(s) of Straightening Solution. Any other ADD ON SERVICE(S) will incur additional cost.

  • OPTION #2 - PLEASE SELECT THE REQUESTED JHST RETOUCH PRICING SERVICE.

    [$250 - $575]

    For previous JHST clients {Root Only}. Within 8 Months of your initial JHST service.
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    PRICES LISTED BELOW

    - VISIT OUR ONLINE BOOKING SITE FOR DETAILED PRICE DESCRIPTIONS.
    - HD = High Density Pricing
  • SHORTER HAIR LENGTHS - INCLUDES: 4 OZ of Hair Straightening Solution

    - EXTRA BOWL Straightening Solution is an additional $25 per 2 OZ.
    _______________________
    MED HAIR LENGTHS - INCLUDES: 6 OZ OF Hair Straightening Solution
    ___________________
    LONG HAIR LENGTHS - INCLUDES: 8 OZ OF Hair Straightening Solution

    - EXTRA BOWL Straightening Solution is an additional $25 per 2 OZ.

    UPFRONT PRICING – Pricing on services rendered can and will be adjusted based on appropriate length, density (thickness), product usage and texture at the time of service.

    Prices vary based on Texture, Density and Length, and extra bowl(s) of Straightening Solution. Any other ADD ON SERVICE(S) will incur additional cost.
  • Additional Services with Hair Straightening Services are additional Cost.

  • SUBMIT CURRENT PHOTOS

    Instructions for Uploading Your Current Photos

    1. Use your cell phone, as professional camera images may be too large to upload.
    2. For best results, ask someone to take the photos for you.
    3. Take the photos indoors in natural lighting (avoid flashes and direct sunlight).
    4. Submit recent photos that clearly show your true hair length and texture.

    Uploading accurate photos helps us assess your hair's current condition and provide an accurate estimate for pricing and service time.

    ***IMPORTANT***
    Please refrain from submitting photos of your hair in braids, ponytails, wigs, or similar styles. We need to see your natural hair length, density, and condition for evaluation. Any photos that do not clearly showcase these will not receive a quote or estimate, wasting both your time and the stylist's. Thank you for your understanding!

  • JHST SCHEDULING

    JHST service are currently available during regular business hours. Please see the details below for scheduling.

    Regular Hours of Operation
    Tuesday – Friday: 9:00 AM – 7:00 PM
    (Last JHST service taken at 4:00 PM)

    Saturday: 8:00 AM – 4:00 PM
    (Last JHST service taken at 1:00 PM)

    PREMIUM HOURS OF OPERATION
    Need an appointment ASAP? Premium hours and pricing are available for clients outside of regular business hours for a $100 surcharge:

    - Early Bird: 5:30 AM – 8:00 AM
    - Night Owl: 4:30 PM – 7:00 PM

    SPECIALTY PREMIUM SERVICES
    Sunday or Monday: Start times may vary.
  • To be placed in on our waiting list. Sign up on our website or Text Jay at 480-485-4413 for Sign Up Form
  • Please check all that apply

  • IN-PERSON JHST CONSULTATION $45

    NOTE: This service is OPTIONAL, NOT REQUIRED!!

    ***THIS IS AN APPOINTMENT***

    You may BOOK ONLINE, BOOK via our APP or BOOK via TEXTLINE

    We offer a 30-minute in-person consultation to address any questions or concerns regarding a potential JHST service. Here are the key details:

    CONSULTATION OVERVIEW:

    - Discuss and receive answers to your questions about the JHST service.
    - Assess your hair length and density.
    - Receive an estimate/quote for your JHST service.

    IMPORTANT NOTES:

    -This is NOT a JHST Hair Analysis appointment.
    -The in-person JHST consultation booking fee is non-refundable and non-transferable.

    If you reserve your JHST service within 15 days of your in-person consultation, the consultation fee will be deducted from the total cost of the service.

  • OPTIONAL IN-PERSON JHST HAIR ANALYSIS $75

    Note: This is OPTIONAL, NOT REQUIRED!

    THIS IS AN APPOINTMENT

    We offer a 60-minute scheduled in-person JHST 1-on-1 Hair Analysis session. This analysis is crucial in determining the suitability of the JHST service for your hair type. Please review the details below:

    SESSION OVERVIEW:

    - A comprehensive hair analysis will be performed to ensure the JHST service is suitable for your hair.
    - No blow-dry or styling will be available for this service.
    - Drying under a hooded dryer is optional during the 60-minute appointment.

    PRE-SCREENING PROCES:

    - The analysis will be based on your responses from the JHST Online consultation form, plus the in-person Hair Analysis appointment.
    - We highly recommend scheduling the in-person Hair Analysis 7-14 days prior to your JHST appointment. This allows us to assess and pre-screen your hair for the best course of action.

    TEST OUTCOMES:
    The Hair Analysis determines the following:

    - The health of your hair
    - Appropriate formula strength
    - Formula processing time

    IMPORTANT NOTES:

    - The in-person JHST Hair Analysis fee is non-refundable and non-transferable.
    - If you reserve your JHST service within 15 days of your in-person Hair Analysis, the analysis fee will be deducted from the total cost of the service.

  • JHST - JAP. HAIR STRAIGHTENING PAYMENT OPTIONS

    Please note that we do require FULL PAYMENT or a PAYMENT PLAN to secure a JHST - Jap. Hair Straightening reservation that is non-refundable and non-transferrable.

    EXTENSIVE/LENGTHY SERVICES
    If a service is estimated to be greater than 4hrs in length, a Payment Plan or Full payment is required to secure a reservation.

    We offer multiple payment options for the cost of your JHST - Jap. Hair Straightening payment options listed below

    Payment Plan can cover the cost of your Japanese Hair Straightening service as well as your Home Maintenance products and you are able to pay it off at a rate that suits you through any of our 3rd Party vendors.
  • ***IMPORTANT*** Once a Payment is submitted, please TEXT a screenshot of the confirmation page, so that we can fully confirm your reservation.

    Payment plan approvals must be completed (5) business days prior to the scheduled appointment to ensure you are registered and secured for the appointment slot you are requesting.

    Text our Client Service Coordinator (Jay) at 480-485-4413 for booking assistance with any of our PAYMENT PLANS options.

  • JHST CANCELLATION POLICY (strictly enforced):

    We require a minimum of 48 hours' notice for all cancellations prior to the start time of your appointment for any services.

    If you cancel less than 48 hours in advance, you will be charged 50% of the full service price.
    For cancellations made less than 24 hours before the appointment, or for same-day no-shows, you will be charged 100% of the service cost.
    It is the client's responsibility to cancel or reschedule their appointment at least 48 hours prior to the service date.

    As a courtesy, all clients will receive automated text and email reminders 2 days before their scheduled appointment.

    We allow one courtesy rescheduling if we receive a cancellation notice at least 48 hours before the start of the appointment.

  • SPECIALTY APPOINTMENT LATE ARRIVALS POLICY:

    We provide a 15-minute grace period for clients who may be running late.

    If you arrive more than 15 minutes late, a late fee of $25 - $45 will be added to the cost of your service in order to begin the JHST service.

  • CHEMICAL ESTIMATES TERMS

    Please note that we can only provide an estimated total for all Chemical and Specialty services. The final cost may vary based on several factors, including:

    - Hair length and density (thickness)
    - Additional processing time needed
    - Required product usage
    - Any add-on services requested

    Some chemical services may also require extra applications of color, perm, relaxer, keratin, or straightening solutions.

    We aim to provide accurate pricing based on our experience. If the estimate exceeds the final cost, any overages can be applied to future services or products.

  • JAPANESE HAIR STRAIGHTENING POST 72-HOUR MAINTENANCE

    The JHST service requires relatively low maintenance after the mandatory 72-hour setting period.

    Do not wash your hair for 72 hours following the in-salon service.
    If your hair is exposed to moisture, please blow-dry it on medium heat and flat iron that section at 380 - 390 degrees until the 72-hour wait period is complete.

  • Japanese Hair Straightening Home Maintenance Kit

    Protect Your Investment!

    Maintain the benefits of your Japanese hair straightening with our professional-grade hair restoration kit designed for home use.

    This advanced treatment repairs damage, locks in moisture, and enhances shine, leaving your hair smoother and more manageable.

    Japanese Hair Straightening requires specific post-treatment care to retain moisture and maintain a straight appearance as new hair grows in. Our recommended products include:

    -Milbon Shampoo
    - Milbon Treatments
    - Milbon Weightless Replenishing Mist
    - Milbon Weekly Booster

    These products are specially formulated for JHST-treated hair and are available for $98.

    We've got you covered! After your JHST service, you will also receive detailed after-care instructions to help you maintain your beautiful results.
  • CAUTION! Using shampoos that contain sulfates and too much sodium will ruin your JHST treated hair.

  • WHAT'S NEXT?:

    After the stylist reviews your JHST consultation and the photos, we will send you an estimate/quote via email. This will allow us to address any questions or concerns you may have in a more personal manner.

  • I have disclosed all chemical services and treatments including (examples listed below).
    I understand that all color and chemicals are not created equal. Certain and non-professional hair color and chemicals can react in unexplainable ways. Therefore, a Shampoo & Knot Pre-Test will be performed the Day of Service.
    I understand that if the Shampoo & Knot Test reveals my hair is not healthy for this service, the stylist will NOT proceed.
    I understand that a PRE-SHAMPOO & KNOT TEST is recommended 7-14 days before my JHST service.
    I understand this is an Online Consultation for a Japanese Hair Straightening appointment request
    I understand this service is a 4-6 hour appointment.
    I understand length pricing is based on the hair being elongated and can changed based on the stylist assessment at the time of service.
    I understand that pricing on services rendered can and will be adjusted based on actual Length, Density (thickness) and product usage at checkout.
    I understand that there is an upcharge for Extra Bowls of Solution need to complete the service.
    I will not hold my stylist or Endless Creations Salon accountable for any weakening or damage that occurs during this process if I fail to disclose the above fore mentioned services have not been disclosed.
    I understand that by signing this agreement that all Salon Services and deposits are non-refundable.
    I understand that if I fail to follow proper care and instruction, including professionally recommended products to care for the integrity of my hair after a chemical service, I will not hold Endless Creations Salon accountable.
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