Excellence Coaches Airport Shuttle Booking Form
November 2024

1. Please use this form for all seats in shared shuttle transfer.
2. We specialise in Cairns Airport - Port Douglas - Cairns Airport. We go direct door to door - no stops in Palm Cove or Cairns Northern Beaches.
3. T2 Domestic pick up: Meet your driver with your name on a sign at baggage carousel 3.
4. Please book more than 24 hours before travel.
5. Due to driver shortage we have no shared shuttle service for flights scheduled to arrive after 6:30pm.
6. Flights scheduled to arrive after 6:30pm available as private transfer only.

  • Please book more than 24 hours before travel. If we have no availability we will not charge your card and instead advise options.

    Fields with (*) are important compulsory questions. Please review all fields in this booking form.
  • Please include the mobile number contactable at Cairns airport on the Australian phone network. If number is outside Australia, identify with the country code eg +44

  • Excellence Coaches 'Seat In Shared Coach' pricing for flights scheduled to arrive between 6am and 6:30pm daily.

    1 Adult One Way $55 or $99 Return

    2 Adults One Way $99 or $196 Return

    3 Adults One Way $145 or $265 Return

    4 Adults One Way $185 or $310 Return

    5 Adults One Way $225 or $360 Return

    6 Adults One Way $250 or $410 Return

    or see our private transfer options for groups 6 pax and above

    Children 0 to 12 years: $20 one way or $40 return

    Child seats: $15 One Way or $30 return. B = Booster, FFR = front facing restraint, RFR = rear facing restraint

    $20 extra for each pickup or drop off at Cairns City (Shuttle bus transfer only).

  • Excellence Coaches transfer service selection

  • Standard hours pricing for flights scheduled to arrive between 6am to 6:30pm daily. Flights scheduled to arrive after 6:30pm are private transfer only.
  • Children are 0-12 years inclusive. Please select children one way or return. $20 one way or $40 return transfer per child.
  • Please select yes here. We apply $20 per booking (flat rate per group) to pay our drivers a fair rate to work on Queensland gazetted public holidays.
  • Oversize items are not strollers, prams and wheelchairs.

    Oversize are $10 each one way: golf bag, fishing gear, guitar, bike or bike bag, keyboard piano. Surfboards only allowed on our private transfer service.
  • Prams, wheelchairs and strollers are no charge, but please advise so we can allocate space.
  • Buy a weekly local Port Douglas shuttle pass for UNLIMITED use and start using as soon as you arrive in Port Douglas! PLUS save 15% when you buy now. Each ticket valid 1 week / 7 days. Collect your Port Douglas local weekly shuttle pass from your driver when you arrive at Cairns airport.
  • Child seats are available but they are not compulsory on our Queensland buses over 13 seats. Our child seats are not baby capsules, they are standard child seats with harness for rear facing or front facing installation. We also offer booster seats. Passengers are welcome to bring their own child seat at no charge (but must be installed by you if electing this option).
  • EG Enter 2 x B, 1 x RFR. Child seats must be booked ahead so we can allocate and install. B = booster, FFR = front facing child seat, RFR = rear facing child seat. Passengers may bring their own child seat at no charge.

  • Trip 1

  • / /
    Avoid 15 June 2025 - Cairns Ironman closes road 5:30am to 5:30pm
  • This is the time your flight is scheduled to arrive in Cairns. Please enter 24 hours time format. For example: 13.15.

    Enter nil if no flight.
  • Please go to the inside A/C seating area near baggage carousel 3 to meet your driver. Please be at baggage carousel 3 at least 15 minutes before your scheduled shuttle time. Your driver will meet you with your name on a sign.

    *7:00pm shuttle is our new 'night time service' shuttle for flights scheduled to arrive until 6:30pm. A special flat rate of $30 per booking on the night time shoulder service enables your entire travelling group to secure shared shuttle seat prices on our new 7pm service.

    Scheduled to arrive after 6:30pm? In these hours we only offer private transfers + night fee. Private transfers please use this private transfers form.
  • There is no availability for flights scheduled to arrive after 6:30pm. Flights scheduled to arrive after 6:30pm we offer private transfer only.

    Enter nil if no flight.
  • All Cairns City, ferry and accommodation pick up costs $20. Select Cairns City or "others" and add details in message or notes below. EG. Pick up from Cairns Hilton at 10am.
  • Please select "others" if you cannot find the hotel in this list, and add details in message box below.

  • Trip 2

  • / /
    Avoid 15 June 2025 - Cairns Ironman closes road 5:30am to 5:30pm
  • This is the time your flight departs Cairns Airport.
  • Please allow 3 hours before your flight departs. We go direct from Port Douglas to Cairns Airport approx: 1 hour 15 mins no Palm Cove stop. Allowing 3 hours allows time for pick ups in Port Douglas, roadworks, potential delays or long queues when you arrive at the airport. If you miss your scheduled bus you will be allocated seats on the next scheduled bus.

    Time is when we commence picking up in Port Douglas. We will email your exact pick up time to approx: 5 minute slot before your transfer based on your accommodation location.

    Scheduled to depart before after 7am? In these hours we only offer private transfers + night fee. Private transfers please use this private transfers form.
  • This is your actual flight number like JQ946, VA785 or QF703, not your airline booking reference. Enter NIL if no flight.
  • Please select "others" if you cannot find the hotel in this list, and add details in message box below.
  • All Cairns City, ferry and accommodation drop off costs $20. Select Cairns City or "others" and add details in message or notes below. EG. Leave Port Douglas at 10am. Drop at Green Island Ferry.

  • Payment

  • Protected in vault Data collected via fields that have our security seal are encrypted and stored with the highest global security standard — PCI compliance. Your data is absolutely safe in Vault.
  • Terms and Conditions including cancellation
  • Cancellations less than 24 hours before transfer no refund, unless a COVID cancellation makes your travel impossible.

    COVID cancellation: We offer your choice: 100% credit for 12 months or refund less standard cancel fees. See details. 

    If we have no availability for your booking we will not charge your card and instead advise options.  

  • Other (Optional)

  • Use for any notes or accommodation details about your booking request.