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Client Satisfaction Survey
I hope you enjoyed doing business me.
Please take a moment to share your thoughts on your travel experience and working with me.
Tell me about where you went on your travels, what hotel/resorts, airlines, excursions, cruise line, etc....
How satisfied were you with the following aspects of the trip (regarding the hotel/resorts, airlines, excursions, cruise line, etc....)?
Very Unsatisfied
Unsatisfied
Satisfied
Very Satisfied
Customer Service
1
2
3
4
Responsiveness to issues
1
2
3
4
Cleanliness
1
2
3
4
Food
1
2
3
4
Activites
1
2
3
4
Amenities
1
2
3
4
Overall Satisfaction
Please tell me in your words about your experience with hotel/resorts, airlines, excursions, cruise line, etc....
How satisfied were you with the following aspects of my customer service?
Very Unsatisfied
Unsatisfied
Satisfied
Very Satisfied
Customer Service
1
2
3
4
Responsiveness to issues
1
2
3
4
Timeliness
1
2
3
4
Friendliness
1
2
3
4
Knowledgeability
1
2
3
4
Overall Satisfaction
Please tell me in your words about your experience working with me
How can I improve? What other information/services could I provide that would be helpful in your future travel adventures?
Would you use my service in the future?
Definitely
Probably
Not Sure
Probably Not
Definitely Not
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