TECHNICAL ISSUE FORM
Please fill out this Technical Issue Form as completely as possible so we can best resolve your issue.
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| Date of Occurence:
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| Studio Name:
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| Contact Name:
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| Email Address:
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| Phone Number:
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| Preferred means of contact:
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| Issue:
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| Item Number
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| Quantity Affected
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| Date of Purchase
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| Brand of Kiln:
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| Is it electric?
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| Kiln Load:
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| Location of affected piece in the kiln:
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| Firing Speed:
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| Fired to Cone:
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| Were witness cones used?
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| If so, please choose one of the following descriptions:
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| If shivering issue, where did the piece shiver?
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| Brand of Paint:
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| Specific colors used:
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| Clear glaze used:
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| Viscosity of glaze:
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| At what temperature did you remove peepholes, crack kiln?
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| At what temperature did you fully open kiln lid?
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| How would you prefer to resolve this issue?
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| Additional Comments:
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| Photo of Issue:
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| Photo of Issue:
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| Photo of Issue:
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| Photo of Issue:
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| Photo of Issue:
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