EmailMe Form - Application for Appeal

Application for Appeal

This form is to be used by all Ikon students wishing to make an appeal application.

This form should be read in conjunction with the following policies and procedures:

LINK TO GRIEVANCES AND APPEALS POLICY

This form applies to individuals who are dissatisfied with a decision made by Ikon and wish to escalate the matter for internal review under Stage 3 of the resolution framework.

An appeal may be made where the decision relates to:
• The determination or outcome of a formal grievance
• An assessment, grade, recognition of prior learning, or academic misconduct
• Cancellation or suspension of the enrolment of a domestic student due to unsatisfactory academic progression
• Deferral, suspension or cancellation of the enrolment of an international student including release to another provider and the intention to report to the Department of Home Affairs for unsatisfactory academic progression

NOTE: Under the ESOS Act, international students have twenty (20) working days to lodge an appeal against a decision relating to the deferral, suspension or cancellation of their enrolment including the intention to report for unsatisfactory academic progression or for non-payment.

There is no cost to access the internal appeals process and the resolution framework does not limit or remove the right of individuals to take action under Commonwealth or State consumer protection laws or pursue legal remedies.

Grounds for Appeal

An appeal can be made on one or more of the following grounds:
a) New evidence becomes available that could change the original outcome or decision
b) Determination was made without consideration of the evidence or procedural fairness
c) Evidence of bias, prejudice or a conflict of interest
d) Compassionate or compelling circumstances
e)Significant irregularity in the application of a policy, procedure or calculation

Appeals considered frivolous, unreasonable, vexatious or lacking substance will be dismissed.

Appeals will be treated with confidentiality at all times. All matters arising during the internal appeals process will be documented and recorded in an investigation file. Records will be disclosed only to individuals who have a right to the information by virtue of their role in the resolution process, or as required by law.

Individuals will not be disadvantaged or victimised for lodging an internal appeal. Staff will act fairly at all times to assure there is no bias during the resolution process.

An appeal may be withdrawn at any time by the appellant however Ikon reserves the right to continue investigation to satisfy other requirements or protect its own interests.

IMPORTANT: All notifications during the internal appeals process will be sent by email. It is your responsibility to check your email inbox. It is vital you are aware of progress in the event a conciliation meeting is called or additional information is required.
A. STUDENT DETAILS
Student ID IKO******* *
(Students Only)
Student Name *
Email *
Campus *
Address *
Relationship to Ikon *
Student
Potential Student
Staff
Other
B. Appeal Details
Course Title *
Subject Name *
(Please write N/A if not related to a subject)
Type of Appeal *
Assessment or grade related decision
Misconduct related decision including plagiarism or cheating
Subject or course withdrawal decision
Tuition fee refund decision
Notice of intention to cancel enrolment
Notice of intention to report to Department of Home Affairs
Other
Grounds for appeal *
New evidence is available that could change the original outcome or decision
Determination was made without consideration of the evidence or procedural fairness
Evidence of bias, prejudice or a conflict of interest
Compassionate or compelling circumstances
Significant irregularity in the application of a policy, procedure or application
Other
APPEALS STATEMENT

Provide a detailed statement describing the matter, evidence the grounds for appeal, explain how the decision impacted you, reference policy and/or new evidence. *
Have you tried to discuss the decision informally? *
Yes
No
If yes, outline the steps taken to review the decision informally , include who you have spoken to and the outcome of your direct approach attempt/s

If no, explain briefly why you have not tried to discuss the decision informally (or why you feel you are unable to approach the person/s involved directly) *
Provide an outline of what you would consider a satisfactory outcome to your appeal, what solutions do you see as reasonable and acceptable to the problem *
C. PERSONAL DETAILS
List all documentation attached as evidence to support of your appeal, and/or the proposed outcomes for resolution for example, but not limited to, relevant correspondence, emails, policy extracts (or references), support letters, witness statements etc. *
Please upload your documents here:

Add File
DECLERATION
In signing below, I acknowledge, confirm and accept:
Read and confirm the following: *
I have read the Grievance & Appeals Policy and understand the resolution process for internal appeals.
I believe the information provided is true and accurately represent the facts.
I consent and give Ikon permission to contact relevant parties to the appeal to verify the authenticity of my claims and supporting documentation and to seek further information about the originating source to make an informed determination.
I understand that I may be asked to provide a more specific consent to disclosure of information should this be required by Ikon, answer questions and/or make myself available to attend a hearing with the Appeals Panel.
It is my responsibility to provide sufficient detail about the appeal and relevant evidence to support my claims.
I understand the resolution I am seeking is not guaranteed and that the final determination is bound by legislation, regulatory standards and institutional policy.
Ikon reserves the right to vary or reverse any decision in relation to this appeal on the basis of false or deliberately misleading information.
I acknowledge disciplinary action or legal remedy may be taken if I knowingly make frivolous, vexatious, false or misleading claims.
Student signature *
Clear
Application submission date (student to complete): *
MM / DD / YYYY