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Web Site Client Questionnaire
This is the questionnaire for Raven Enterprises.
Thank you for taking the time to tell us what you want in your website design.
Some of the questions require a lot of time and thought.
The more detailed your response, the quicker we can get to your ideal site.
We can work together on some of the questions if you like.
Company Name
Name
First
Last
Address
Street Address
Address Line 2
City
State / Province / Region
Postal / Zip Code
Antigua and Barbuda
Aruba
Bahamas
Barbados
Belize
Canada
Cayman Islands
Cook Islands
Costa Rica
Cuba
Dominica
Dominican Republic
El Salvador
Grenada
Guatemala
Haiti
Honduras
Jamaica
Mexico
Netherlands Antilles
Nicaragua
Panama
Puerto Rico
Saint Kitts and Nevis
Saint Lucia
Saint Vincent and the Grenadines
Trinidad and Tobago
United States
Argentina
Bolivia
Brazil
Chile
Colombia
Ecuador
Guyana
Paraguay
Peru
Suriname
Uruguay
Venezuela
Albania
Andorra
Armenia
Austria
Azerbaijan
Belarus
Belgium
Bosnia and Herzegovina
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Faroe Islands
Finland
France
Georgia
Germany
Greece
Hungary
Iceland
Ireland
Italy
Kosovo
Latvia
Liechtenstein
Lithuania
Luxembourg
Macedonia
Malta
Moldova
Monaco
Montenegro
Netherlands
Norway
Poland
Portugal
Romania
San Marino
Serbia
Slovakia
Slovenia
Spain
Sweden
Switzerland
Ukraine
United Kingdom
Vatican City
Afghanistan
Bahrain
Bangladesh
Bhutan
Brunei Darussalam
Myanmar
Cambodia
China
East Timor
Hong Kong
India
Indonesia
Iran
Iraq
Israel
Japan
Jordan
Kazakhstan
North Korea
South Korea
Kuwait
Kyrgyzstan
Laos
Lebanon
Malaysia
Maldives
Mongolia
Nepal
Oman
Pakistan
Palestine
Philippines
Qatar
Russia
Saudi Arabia
Singapore
Sri Lanka
Syria
Taiwan
Tajikistan
Thailand
Turkey
Turkmenistan
United Arab Emirates
Uzbekistan
Vietnam
Yemen
Australia
Fiji
Kiribati
Marshall Islands
Micronesia
Nauru
New Zealand
Palau
Papua New Guinea
Samoa
Solomon Islands
Tonga
Tuvalu
Vanuatu
Algeria
Angola
Benin
Botswana
Burkina Faso
Burundi
Cameroon
Cape Verde
Central African Republic
Chad
Comoros
Democratic Republic of the Congo
Republic of the Congo
Djibouti
Egypt
Equatorial Guinea
Eritrea
Ethiopia
Gabon
Gambia
Ghana
Gibraltar
Guinea
Guinea-Bissau
Cote d'Ivoire
Kenya
Lesotho
Liberia
Libya
Madagascar
Malawi
Mali
Mauritania
Mauritius
Morocco
Mozambique
Namibia
Niger
Nigeria
Rwanda
Sao Tome and Principe
Senegal
Seychelles
Sierra Leone
Somalia
South Africa
Sudan
Swaziland
United Republic of Tanzania
Togo
Tunisia
Uganda
Zambia
Zimbabwe
Country / Region
Phone
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Email
Web Site address or desired domains
Describe your company and tell us what you sell or what service you provide.
People are visiting your site for the first time. How do you want them to feel about your company?
How do you want visitors to perceive your site? List adjectives.
(Examples include innovative, friendly, corporate, fun, progressive, prestigious, and trend-setting.)
What is there about you and your background that sets you apart?
(This is a question that may take time to answer. I can help with this one. This is the question that will help us define your unique strengths. It might be that you've been in business twice as long as any of your competitors. Or that your customers stay with you for an average of 10 years.)
The answer may be short and simple but that doesn't mean it's not enough to set you apart. If you are good at remembering customers' names, that is worth listing!
List as many as you can think of!
What is the purpose of your site? Mark all that you want or need your site to do:
Explain your products/service
Bring in new clients/customers
Provide customers with information on a certain subject
Deliver news or calendar of events
Create a blog that addresses specific topics or interests
Sell a product or service online
Provide support for current clients
Other
Do you have a specific time frame for completing your project?
Target Market
Who will visit? Describe your ideal potential clients (young, educated, retired, etc.)
Get as specific as you can: How do they use the web and how often? What are their purchasing habits?
What problem(s) are you solving for them?
Effective sites have a call to action! Check off any actions you want your site visitors to take.
Sign up for a newsletter
Contact you for more info
Join as a member (forums, subscription service, etc.)
Purchase product/service
Share your website
Are you going to need
E-commerce
Membership of any kind
on-line form submissions
Do you have written content prepared for your new website?
Yes,we have content
No, but we will prepare our own content in-house or hire a third-party content writer.
No, we will need Raven to write our content for us.
Do you have your own images for your site?
Yes, we have bought or taken pics that we own the rights to
No, but we plan on buying or taking our own pictures
No, we will need Raven to help with purchasing images or photography services
REVAMPS
Is this a site redesign?
What works on your current site? List all aspects that you like or you feel are successfully meeting your site's goals.
What doesn't work? List any shortcomings or anything you would like to have changed.
Are there corporate colors, logos, mission statements that should be incorporated?
Need logo design service?
Websites of closest competition
Websites that you like (even if not related to your field)
Helps to know what functionality/features/style suits your needs
Do you plan on using any of these tools/platforms to market your site?
Social Media (Facebook, Yelp, Twitter, LinkedIn, etc.)
Newsletter service (MailChimp, Constant Contact, etc.)
Blog
Printed materials (business cards, brochures)
I will research and help with this as work progresses, but please list keywords that you think potential customers will use to find your site
Tech Requirements
A "yes" answer doesn't mean you're obligated to it. We will work out all the details and go over the questionnaire. Also, many of these features are available at no extra cost.
Domain and Hosting
Check all that apply so we know what services your site will need
I have my own domain
I have a hosting account
If yes, do you have the login/IP info?
Will you need any of the following?
Search Engine Optimization
Membership or Registration (Secure Log-in)
Newsletter Distrubution, blog
e-mail opt-in form
Hardened Web Security (for on-line form submissions, accepting payments, etc.)
Web Traffic Analytic Tools
Chat
Mark all that apply.
Updating requirements:
Will your site need to be updated frequently? (New photos, blogs, menu changes, events/news).
The easiest and most cost-effective way to do this is to use a CMS (Content Management System) that allows users to update their own content. We use Wordpress.
If your site needs updating will you or your team members be doing most of the updating yourself? If so, do you have experience in Wordpress or will you need training?
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