Before filling out below form, delete the localthumbcache file first and see if that resolves your issue. Not familiar with it? Here's how to find and delete it: https://www.simsationalchannel.com/2023/08/how-to-delete-cache-files.html

If deleting the file didn't help, use the form below and please be as detailed as possible about the issue/s you are having so I can better assist you.
  • Not sure if your pc can run it? Check this out: https://www.systemrequirementslab.com/cyri/requirements/the-sims-4/12305
  • Here's how to check it: http://www.simsationalchannel.com/2021/08/how-to-check-your-game-version-pc.html
  • Here's how to get it: http://www.simsationalchannel.com/2021/08/how-to-check-wicked-whims-version.html
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