EmailMe Form - Store Credit Only - 10 Day Return Policy

Store Credit Only - 10 Day Return Policy

We are committed to upholding our policy 100%. To process any returns to Bella Mera Bridal, please fill out the required form. Returns cannot be processed via email or text, and we will refer you back to this form if contacted through those channels.

Please note that if more than 10 days have passed since delivery, we won't be able to accept the return. Additionally, all jewelry/gloves/shoes sales are final.

We do not offer exchanges. If you wish to purchase new merchandise, you will need to place a new order with the current shipping times and offers. Unfortunately, past coupons cannot be applied to new orders.

Orders placed on weekends when a holiday falls on Monday or Tuesday will not be processed until two business days after the holiday. Please avoid placing rush orders for items around national holidays, as while we will expedite your order, it will not be processed on days USPS or UPS are closed or a day we observe as shown here (https://www.bellamerabridal.com/holiday-closed-schedule/).

Note that expedited fees are non-refundable under these circumstances. If you place a 1-3 business day rush order on the weekend, the business days will begin counting after the holiday, plus an additional 2 days. Please note that days when we are closed do not count as part of the rush period. *
I already agreed to this at checkout when I placed my order and my order was NOT placed on any holiday weekend shown on your Holiday Schedule
Returns are not accepted after your event date, wedding or wedding website, this information is clearly listed before any purchase.
Are you requesting this return at least 7 business days before your event date as indicated on your invoice, wedding website, or communications with us? (e.g., Wedding Wire, Zola, Amazon, Google, or The Knot Wedding Website) *
Yes
No
Returns are not accepted after your event date, wedding or wedding website, this information is clearly listed before any purchase.
Is this a Rush Order? *
No
Yes - ALL RUSH ORDERS ARE FINAL SALE AS LISTED IN THE POLICY
Due to the time-sensitive nature of rush orders, all rush orders are final sale. Since we have already expedited the processing and shipping of your item, we are unable to accept returns for rush orders.
Is your order International? *
No
Yes - SORRY, ALL INTERNATIONAL IS FINAL SALE AS LISTED IN THE POLICY 24/7
Returns are not accepted after your event date, wedding or wedding website
Event Date? *
MM / DD / YYYY
Your event has to be at least 7 business days before you request a return or we will not take the return. We will ask your item be postmarked that next day of your request, as we don't take return requests after your event date. [For example, if your event is on a Saturday and you request a return on Thursday or Friday, we will not accept the return, as you would be returning after your event date]
Date of purchase? *
MM / DD / YYYY
Return Policy: https://www.bellamerabridal.com/online-return-policy/
Order# *
*4 Digit Number on your Invoice
Bulk Ordering Policy, if you order two belts or two veils on the same order, all items in your order become final sale. Does your order contain any of the above? *
No
Our bulk order policy is listed online 24/7.
I understand Bella Mera does not accept return requests after 10 days for eligible items listed in the policy or within 7 Business Days of your event. *
Yes
No
If submitted after the expired time a RMA will not be sent. Please see the full policy above for detailed info. These dates are checked against the carrier delivery time and dates.
What is the date of delivery from the shipping carrier website? *
MM / DD / YYYY
Please check your tracking number on the carrier’s website to find the date needed for the return request form. Returns are only accepted if requested within the specified timeframe from the delivery date provided by the carrier. We do not make exceptions or grant extensions for returns to ensure fairness for all our customers. Thank you for understanding and adhering to our policy.

**Please note: You have 10 days to request any return. We will not reply to requests submitted with incorrect dates.**
Only items with a return fee listed in our policy are eligible for returns; all other items are non-returnable. If your category/item is not listed below, it cannot be returned. Selecting a box for a non-returnable item will not result in an approved return or RMA, and we will not reply to these requests. Our return policy is available online 24/7. Thank you for understanding. *
20% Return Fee - Wedding Veil - 108" inches and shorter (Ivory Only) / All 120"+ Veils are final sale as listed. White colored veils are non-returnable.
20% Return Fee - Tiaras without jewelry set, Crowns without jewelry sets, comb without jewelry set (We do not accept returns for items that come with jewelry sets)
20% Return Fee - Unworn Shoes, Sashes (Ivory Sashes only under $140) or Belts
20% Return Fee - Ivory colored Sashes or Belts (Ivory ribbon/silver hardware) under $150
(Dresses, Jewelry/All Gloves/Bras/Flower Girls/Pashminas/Shoulder Jewelry/Scarfs/Slips/Petticoats/Garment Bags/Fitting Clips and Any Special Ordered Bridesmaids are final sale & not exchangeable) - see policy for all items not eligible
Credit Card Holders Name *
First Last
Credit Card Holders Phone Number: *
### - ### - ####
Email on the account *
Once approved with an RMA#, I agree to send back the merchandise with a tracking number and I understand the shipping fee back or rush fees are non-refundable and I agree to store credit only. *
Yes
Do you want to place a new order for another size, color or additional merchandise? *
No, thank you
Yes, I will place a new order in the future
Yes, please contact me about other possible options
Please check the reasons for the return: *
I did not like the item after seeing it in person
I found another item faster and no longer require yours
Changed my mind after purchasing it
Not satisfied with size or fit
I ordered the wrong item
I found something else better on your website
My event cancelled
Looking for a different color
Other
Bella Mera Contact Policy: *
I understand, I will only be contacted if my return clearly is eligible
We fully honor our return policy. We will only respond to return requests that meet the policy criteria. Submitting this form will not override the policy, and we will not respond to requests for items listed as non-returnable in our policy. You may receive a confirmation that your request was received, but we will not send any RMA approval. Thank you for your understanding.
Return Fees: *
My refund will be minus any Free Shipping Fees, Pre-Paid Shipping Fees, Rush Fees & Handling Fees and the Return Fee per item returned. I have to provide a tracking number by the date given once approved or my return will be voided.
We only accept authorized packages at our return location; unauthorized packages will be returned to you.

Please note that a deduction for free shipping, ranging from $13 to $20 depending on the service used, will apply.

Any shipping fees you prepaid are non-refundable, and you are responsible for return shipping costs. Any fee we incurred shipping to you will be deducted like the above shipping charges.

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