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Customer Satisfaction Survey
To ensure we continue to provide exceptional service in the future, we would appreciate any comments you may have on your experience with us.
First Name
*
Last Name
*
Company
Phone
*
E-Mail
*
Which venue was your event held at?
Toronto
Casa Loma
Liberty Grand
Don Alfonso 1890
DaNico
BlueBlood Steakhouse
Blue Bovine Steak + Sushi House
Bovine Wine Club
Cibo Wine Bar King West
Cibo Wine Bar Yonge St
Cibo Wine Bar Yorkville
Pizza Wine Disco
Paris Texas
Event type
*
Date of Event (MM/DD/YYYY)
*
Event room (if applicable)
Point of contact
*
Was this your first event with us?
*
Yes
No
Please choose the best rating for each of the following.
Service
*
Excellent
Good
Average
Poor
Very Poor
N/A
Ease of Planning Process
1
2
3
4
5
6
Event Coordinator
1
2
3
4
5
6
Manager (If applicable)
1
2
3
4
5
6
Knowledge and Timeliness of Service
1
2
3
4
5
6
Friendliness of Staff
1
2
3
4
5
6
Audio Visual Services (If applicable)
1
2
3
4
5
6
Food & Beverage
*
Excellent
Good
Average
Poor
Very Poor
N/A
Food Quality and Presentation
1
2
3
4
5
6
Wine Selection
1
2
3
4
5
6
Beverage Selection
1
2
3
4
5
6
Food Value
1
2
3
4
5
6
Venue
*
Excellent
Good
Average
Poor
Very Poor
N/A
Initial Impression
1
2
3
4
5
6
Decor and Ambience
1
2
3
4
5
6
Cleanliness
1
2
3
4
5
6
Parking (If applicable)
1
2
3
4
5
6
Overall Satisfaction
Overall, how satisfied were you with your experience?
*
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
How likely are you to host an event with us again?
*
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
How likely are you to recommend the venue?
*
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
Comments or Suggestions