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Customer Satisfaction Survey
To ensure we continue to provide exceptional service in the future, we would appreciate any comments you may have on your experience with us.
First Name
*
Last Name
*
Company
Phone
*
E-Mail
*
Which venue was your event held at?
Toronto
Casa Loma
Liberty Grand
BlueBlood Steakhouse
Don Alfonso 1890
Cibo Wine Bar King West
Cibo Wine Bar Yonge St
Cibo Wine Bar Yorkville
Pizza Wine Disco
Paris Texas
Event type
*
Date of Event (MM/DD/YYYY)
*
Event room (if applicable)
Point of contact
*
Was this your first event with us?
*
Yes
No
Please choose the best rating for each of the following.
Service
*
Excellent
Good
Average
Poor
Very Poor
N/A
Ease of Planning Process
1
2
3
4
5
6
Event Coordinator
1
2
3
4
5
6
Manager (If applicable)
1
2
3
4
5
6
Knowledge and Timeliness of Service
1
2
3
4
5
6
Friendliness of Staff
1
2
3
4
5
6
Audio Visual Services (If applicable)
1
2
3
4
5
6
Food & Beverage
*
Excellent
Good
Average
Poor
Very Poor
N/A
Food Quality and Presentation
1
2
3
4
5
6
Wine Selection
1
2
3
4
5
6
Beverage Selection
1
2
3
4
5
6
Food Value
1
2
3
4
5
6
Venue
*
Excellent
Good
Average
Poor
Very Poor
N/A
Initial Impression
1
2
3
4
5
6
Decor and Ambience
1
2
3
4
5
6
Cleanliness
1
2
3
4
5
6
Parking (If applicable)
1
2
3
4
5
6
Overall Satisfaction
Overall, how satisfied were you with your experience?
*
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
How likely are you to host an event with us again?
*
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
How likely are you to recommend the venue?
*
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
Comments or Suggestions