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Goods Return Authority - Return for credit
Apollo Bikes and distributed products - Dealer use only. Not for warranty items, only returns for credit.
Shop Name
*
Contact name
*
Account Number
Address
Street Address
City
State / Province / Region
Postal / Zip Code
Email
*
Phone
*
Invoice Number.
Please note all claims without invoices will be rejected immediately
*
Invoice Date
DD
/
MM
/
YY
Multiple item - claim up to 10 Items in each claim form from the same invoice only
Item Code
Description
Return Reason
Quantity
Price
1
2
3
4
5
6
7
Reason for return
*
I received goods different to what i was invoiced
I received goods different to my order
I received goods I have not ordered
Ordered the wrong item (10% restocking fee will apply)
Return for financial reasons (10% restocking fee will apply)
Parts invoiced at incorrect price
Sales Rep has collected
Other
Clarification Text
Fill in order numbers here if known.
*
Checkbox
*
I acknowledge
I acknowledge that all goods being returned are subject to a 10% restock fee and subject to approval by the product manager. The rep will advocate and pass on relevant details however, credit or return is not guaranteed or granted by them.
GPI Apollo has the right to reject any and all credit/return applications if goods are being returned in poor condition and/or due to age.
Any faults are subject to warranty application and process.
I (the shop) will not send the items back to GPI Apollo until approval is given - Processing fees will apply for any orders sent back without permission and freight at shops expense.
Sales Rep
*
James Huang NSW
Jason Eve VIC
Heinrich Stroebel WA
Nathan Bradbery NSW
Craig Brown QLD
Matt James VIC
If you want your sales rep CC'd into this warranty process, check the name of your sales rep. This is not required.