Customer Satisfaction Survey

Email
Name
Prefix
First
Last
Suffix
Session Date

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YYYY
How did you find out about Homegrown Photography?
 Referral 
 Facebook 
 Web Search Engine 
Other:

Consultation Process

Was our website informative and easy to navigate?
 Yes 
 No, please explain 
Please explain:
Would you prefer an in-person consultation to book your session or would you prefer booking over the phone? Please explain.
If you had an in-person consultation, were you satisfied with the experience and the sample prints and products provided? Please explain.

Photography Session

Was the photographer courteous and professional?
 Yes 
 No 
Did your photographer make you feel calm and comfortable?
 Yes 
 No 
Did your photographer help answer any questions or concerns?
 Yes 
 No 
If you answered no to any of the above, please explain:

Ordering Process

How was your experience with the online proofing process?
Were the packages and pricing easy to understand?
Was your order delivered in a timely manner?
 Yes 
 No 
Please describe how you would rate the final delivered product.

Overall

What, if anything, disappointed you about Homegrown Photography (if more than one, please explain)
 Image Quality 
 Order Fulfillment 
 Customer Service 
 Photography Session 
Please explain:
Do you plan on using Homegrown Photography in the future?
Would you recommend Homegrown Photography to your friends or family?
Any final comments:
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