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PRODUCT REPAIR REQUEST
To address the issue you are having with your product in the most efficient manner possible, we need to capture information relevant to you, your product and the issue that you are having. Please complete the form at the link below and we will expedite this process.
HAVE YOU SEARCHED OUR KNOWLEDGE BASE? Spend a few minutes digging around in our Customer Support Center at support.norcrossmarine.com.
Name
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Email
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Phone Number
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PRODUCT INFORMATION
Product Owned
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Enter the model number or part number (P/N)
Date of Purchase
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DD
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YYYY
Product Date Code
HAWKEYE®: Every product has a production date code sticker on the outside of the case or in the battery compartment. The date of production is represented by three or four numbers (IE: 325, 1310).
NORCHILL®: The date code is located on the back of the NorChill fabric hang tag that is attached to coolers body tag.
VESSEL INFORMATION
Only complete this section if the product was installed on a vessel.
Type of vessel installed on?
Pick One
Not Applicable
Air Boat
All-Purpose Fishing Boat
Bass Boat
Bow Rider
Canoe
Catamaran, Power
Center-Console Fishing Boat
Cruising Sailboat
Cuddy Cabin
Day Sailer
Deck Boat
Dingy, Sailing
Dingy, Rowing
Fish and Ski
Flats Boat
Jon Boat
Kayak
Folding Boat
High Performance
House Boat
Inflatable
Jet Boat
Motor Yacht
Multihull, Sail
Offshore Sportfishing Boat
PWC
Pontoon Boat
Racing Sailboat
Runabout
Sailboat
Trawler
Waterski
How is the vessel powered?
Pick One
Not Applicable
Inboard Motor
Outboard Motor
Sail
Self Propelled
Sterndrive
How did you mount the transducer
Pick One
Not Mounted
Transom Mounted
Glued In-Hull (shoot thru)
Thru-Hull
What material is the hull made of
Pick One
Not Applicable
Aluminum
Cored Fiberglass
Composite or Plastic
Solid Fiberglass
Wood
PRODUCT ISSUE
Please give us a detailed description of your problem.
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